Josef is a Managing Director at Accenture, leading the European ServiceNow & Advanced Technology practice. With over 18 years of experience at Accenture, he specializes in driving ServiceNow solutions and strategic initiatives across Europe and globally. He is dedicated to delivering innovative Service Management services, fostering excellence within the ServiceNow practice, and aligning technology strategies with business goals. His leadership focuses on empowering teams and leveraging ServiceNow to address complex business challenges and enhance organizational efficiency.