Experience Portal
Enjoy the experience
of having a complete marketing team right next door. For the cost of only one expert. Yeah sure, the room is only virtual, but the team is very much real and awesome to work with.
Our approach
Customer experience is the new product. It perfectly mirrors your performance.
The sales process has to satisfy the customer, not the sales department.
Emotions drive everything, even business procurements. You need to be loved to sell.
Experience is the new product
The brave new competitive field
The essence of your business is how customers, partners, and employees feel towards and personally EXPERIENCE your products and services.
In other words, EXPERIENCE is one of the fundamental fields where market competition takes place. Do you want to know what it takes to win? Read on.
Build an experience machine
Build & Orchestrate experience
It is crucial to have a system in place that enables you to build and orchestrate cutting-edge experiences for your business acquaintanceship, such as users, customers, employees, suppliers, resellers, and other business partners.
The core functions of a digital Experience Portal:
- Granting individuals personalized access to information based on their preferences.
- Providing meaningful and consistent interactions across all channels to all users.
- Collecting, processing, and understanding customer data across all touchpoints.
- Performing web-based analytics on user data to ensure a tailor-made experience.
- Securely managing and storing user data collected across multiple digital channels.
Thanks to these functions, the Experience Portal is able to guide the users through a well-designed "customer journey", presenting pieces of content, sending notifications, requesting data, asking for decisions, or even providing payment options.
Architectural design
Data & Comms
In order to provide an all-embracing experience, you will need to use everything at your disposal all the way from data to communication channels.
Luckily, Mndwrk is not just another digital agency that builds web portals. Instead, our competence lies in covering all aspects of an experience project: strategy consultancy, architectural design, and integration with relevant corporate systems like ERP, CRM, and marketing automation tools.
Benefits of DevOps
Custom Web Portal
A website developed as a front-end surface, built from easily customizable and automatically interchangeable sections.
Customer Experience Management (CEM)
A central application used for improving an organization's interactions with its customers across all channels and touchpoints during the customer journey.
Enterprise Content Management (ECM)
An application focusing on maintaining the internal and external information management ecosystem by capturing, storing, and managing structured and unstructured data and content.
Content Management System (CMS)
A tool for managing and deploying website content. A template-based structure that allows automated changes to the website to provide the best experience based on user preferences.
Customer Relations Management (CRM)
A tool used for managing interactions with customers and potential customers. It provides a streamlined mapping of all user interactions with the Experience Portal and carries information on the next steps.
eCommerce Platform
A way to enable users to provide feedback on their purchase results and the general experience they had while utilizing the features and functions of the Experience Portal.
Go with the trends
We ensure your mobile app is up to speed
Custom Web Portal
A website developed as a front-end surface, built from easily customizable and automatically interchangeable sections.
Customer Experience Management (CEM)
A central application used for improving an organization's interactions with its customers across all channels and touchpoints during the customer journey.
Enterprise Content Management (ECM)
An application focusing on maintaining the internal and external information management ecosystem by capturing, storing, and managing structured and unstructured data and content.
Content Management System (CMS)
A tool for managing and deploying website content. A template-based structure that allows automated changes to the website to provide the best experience based on user preferences.
Customer Relations Management (CRM)
A tool used for managing interactions with customers and potential customers. It provides a streamlined mapping of all user interactions with the Experience Portal and carries information on the next steps.
eCommerce Platform
A way to enable users to provide feedback on their purchase results and the general experience they had while utilizing the features and functions of the Experience Portal.
Experience Portal components
Custom Web Portal
A website developed as a front-end surface, built from easily customizable and automatically interchangeable sections.
Customer Experience Management (CEM)
A central application used for improving an organization's interactions with its customers across all channels and touchpoints during the customer journey.
Enterprise Content Management (ECM)
An application focusing on maintaining the internal and external information management ecosystem by capturing, storing, and managing structured and unstructured data and content.
Content Management System (CMS)
A tool for managing and deploying website content. A template-based structure that allows automated changes to the website to provide the best experience based on user preferences.
Customer Relations Management (CRM)
A tool used for managing interactions with customers and potential customers. It provides a streamlined mapping of all user interactions with the Experience Portal and carries information on the next steps.
eCommerce Platform
A way to enable users to provide feedback on their purchase results and the general experience they had while utilizing the features and functions of the Experience Portal.
Technology stack
Tailor made solutions
Mndwrk delivers a tailored solution for your challenges on a flexible, integrated digital experience platform. Talking about the underlying technology, we offer Java (Liferay), .Net (Sitecore, Umbraco), and PHP (Drupal and others) solutions. We use these technologies to provide features and capabilities:
Sales Funnel Development
It is our service framework to manage an integrated funnel including branding, marketing, sales, and post-sales efforts.
Marketing Outsource
Our refreshing approach gives you exactly what you really need. An on-demand team of experts always at your disposal.
CX Design
Emotions drive everything, even business procurements. You need to be loved to sell.
Web Development
We’ve got just the thing you need! Fast development, agile change management, robust code, perfect SEO, and a crisp outlook. All based on Webflow..
Demand Generation
Advertisement and lead nurturing via an omnichannel approach. Compelling text, impressive visuals, convincing professionalism.
Branding and Communication
We truly understand the role and power of brands in the B2B tech markets.
get in touch.
Experience Portal
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