Services

Experience Portal

Self-service user portal

Enjoy the experience

of having a complete marketing team right next door. For the cost of only one expert. Yeah sure, the room is only virtual, but the team is very much real and awesome to work with.

Our approach

Customer experience is the new product. It perfectly mirrors your performance.

The sales process has to satisfy the customer, not the sales department / processes.

Emotions drive everything, even business procurements. You need to be loved to sell.

Experience is the new product

The brave new competitive field

The essence of your business is how customers, partners, and employees feel towards and personally EXPERIENCE your products and services.

In other words, EXPERIENCE is one of the fundamental fields where market competition takes place. Do you want to know what it takes to win? Read on.

get in touch

Build an experience machine

Build & Orchestrate experience

It is crucial to have a system in place that enables you to build and orchestrate cutting-edge experiences for your business acquaintanceship, such as users, customers, employees, suppliers, resellers, and other business partners.
The core functions of digital Experience Portal:

  • Granting individuals personalized access to information based on their preferences.
  • Providing meaningful and consistent interactions across all channels to all users.
  • Collecting, processing, and understanding customer data across all touchpoints.
  • Performing web-based analytics on user data to ensure a tailor-made experience.
  • Securely managing and storing user data collected across multiple digital channels.

Thanks to these functions, the Experience Portal is able to guide the users through a well-designed "customer journey", presenting pieces of content, sending notifications, requesting data, asking for decisions, or even providing payment options.

Architectural design

Data & Comms

In order to provide an all-embracing experience, you will need to use everything at your disposal all the way from data to communication channels.

Luckily, Mndwrk is not just another digital agency that builds web portals. Instead, our competence lies in covering all aspects of an experience project: strategy consultancy, architectural design, and integration with relevant corporate systems like ERP, CRM, and marketing automation tools.

Benefits of DevOps

Custom Web Portal

A website developed as a front-end surface, built from easily customizable and automatically interchangeable sections.

Customer Experience Management (CEM)

A central application used for improving an organization's interactions with its customers across all channels and touchpoints during the customer journey.

Enterprise Content Management (ECM)

An application focusing on maintaining the internal and external information management ecosystem by capturing, storing, and managing structured and unstructured data and content.

Content Management System (CMS)

A tool for managing and deploying website content. A template-based structure that allows automated changes to the website to provide the best experience based on user preferences.

Customer Relations Management (CRM)

A tool used for managing interactions with customers and potential customers. It provides a streamlined mapping of all user interactions with the Experience Portal and carries information on the next steps.

eCommerce Platform

A way to enable users to provide feedback on their purchase results and the general experience they had while utilizing the features and functions of the Experience Portal.

Go with the trends

We ensure your mobile app is up to speed

Custom Web Portal

A website developed as a front-end surface, built from easily customizable and automatically interchangeable sections.

Customer Experience Management (CEM)

A central application used for improving an organization's interactions with its customers across all channels and touchpoints during the customer journey.

Enterprise Content Management (ECM)

An application focusing on maintaining the internal and external information management ecosystem by capturing, storing, and managing structured and unstructured data and content.

Content Management System (CMS)

A tool for managing and deploying website content. A template-based structure that allows automated changes to the website to provide the best experience based on user preferences.

Customer Relations Management (CRM)

A tool used for managing interactions with customers and potential customers. It provides a streamlined mapping of all user interactions with the Experience Portal and carries information on the next steps.

eCommerce Platform

A way to enable users to provide feedback on their purchase results and the general experience they had while utilizing the features and functions of the Experience Portal.

Experience Portal components

Custom Web Portal

A website developed as a front-end surface, built from easily customizable and automatically interchangeable sections.

Customer Experience Management (CEM)

A central application used for improving an organization's interactions with its customers across all channels and touchpoints during the customer journey.

Enterprise Content Management (ECM)

An application focusing on maintaining the internal and external information management ecosystem by capturing, storing, and managing structured and unstructured data and content.

Content Management System (CMS)

A tool for managing and deploying website content. A template-based structure that allows automated changes to the website to provide the best experience based on user preferences.

Customer Relations Management (CRM)

A tool used for managing interactions with customers and potential customers. It provides a streamlined mapping of all user interactions with the Experience Portal and carries information on the next steps.

eCommerce Platform

A way to enable users to provide feedback on their purchase results and the general experience they had while utilizing the features and functions of the Experience Portal.


Technology stack

Tailor made solutions

Mndwrk delivers a tailored solution for your challenges on a flexible, integrated digital experience platform. Talking about the underlying technology, we offer Java (Liferay), .Net (Sitecore, Umbraco), and PHP (Drupal and others) solutions. We use these technologies to provide features and capabilities:

Website development
Web design
Content development
Personalization and A/B testing
Content and customer classification
Search and discovery
Collaboration
Social media management
Integration
CMS
CRM
CEM
ECM
HR management
Marketing automation
eCommerce
Content aggregation
Data management
Analytics and optimization
Security administration
Cloud enablement
Automation

Sales Funnel Development

It is our service framework to manage an integrated funnel including branding, marketing, sales, and post-sales efforts.

Marketing Outsource

Our refreshing approach gives you exactly what you really need. An on-demand team of experts always at your disposal.

CX Design

Emotions drive everything, even business procurements. You need to be loved to sell.

Web Development

We got just the thing you need! Fast development, agile change management, robust code, perfect SEO, and a crisp outlook. All based on Webflow..

Demand Generation

Advertisement and lead nurturing via an omnichannel approach. Compelling texting, impressing visuals, convincing professionalism.

Branding and Communication

We truly understand the role and power of brands in the B2B tech markets.

get in touch.

 Let’s have a meaningful conversation!